1. Introduction

This Privacy Policy explains how Custom Billiards collects, uses, and protects your personal information when you visit our website or make a purchase.

2. Information We Collect

2.1 Personal Information

Contact details: Name, email, phone number, shipping/billing address.

Order information: Product specifications, payment details (processed securely via third-party gateways; we do not store full card numbers).

Communication records: Emails, chat logs, inquiry forms.

2.2 Automated Collection

Device & usage data: IP address, browser type, pages visited, time spent on site.

Cookies & tracking technologies: See Section 5 below.

3. How We Use Your Information

Purpose Legal Basis

Process orders, send updates Contract fulfillment

Respond to inquiries, provide support Legitimate interest

Improve website, analyze trends Legitimate interest

Send marketing (with consent) Consent

Comply with legal obligations Legal requirement

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with:

Shipping & logistics partners to deliver your order.

Payment processors (e.g., PayPal) to complete transactions.

Legal authorities if required by law.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device to enhance site functionality, analyze usage, and personalize experience.

5.2 Types We Use

Category Purpose Examples

Essential Site operation, checkout Session cookies, cart data

Analytics Improve site performance Google Analytics

Marketing Retargeting, ads (with consent) Meta Pixel, Google Ads

5.3 Managing Cookies

You can disable or delete cookies via browser settings, but some site features may not work fully.

For third-party advertising cookies, opt out via:

Your Online Choices

NAI Consumer Opt-Out

6. Data Security & Retention

We use SSL encryption on our website and secure servers for data storage.

Data is retained as long as needed for order processing, warranty, or legal compliance.

You may request data deletion (subject to legal requirements).

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.

Withdraw consent for marketing.

Data portability.

Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at privacy@yourbrand.com.

8. International Data Transfers

Our operations are based in China, and data may be transferred and processed here.

By using our site, you consent to such transfers.

9. Updates to This Policy

We may update this policy periodically. The latest version will always be posted here with the effective date.

10. Contact Us

For privacy-related questions, contact:

Email: angiehan2021@gmail.com

Address: Jiujiang, Jiangxi, China